UP Background
Free pick-up in Cape Town

FAQs

Looking for something?

Shipping

We aim to pack and ship your order within 1-2 business days. During busy promotional or holiday periods, please allow up to 5 business days for shipping. Need an update on your order?

Drop us a line at hello@upwear.co.za!

Returns & Exchanges

Orders may be returned up to 30 days after purchase. Returns must be unworn and undamaged — a quick try on is chilled, spin class and a sweaty run is less chilled.

Need to make a return or exchange? Simply fill out our contact form, and our team will assist you with the process.

Sizing Guide

Our styles are generally true to size. For specific fit and sizing advice, check the "Size Guide" dropdown on each product page. There, you'll also find detailed size charts and a helpful guide on how to measure yourself.

Where to collect

Once your order is placed you'll receive an email indicating that your order is ready for pickup and includes the collection address in Green Point.

Still have questions?

Send us an email and we'll get back to you.