FAQs
Looking for something?
We aim to pack and ship your order within 1-2 business days. During busy promotional or holiday periods, please allow up to 5 business days for shipping. Need an update on your order?
Drop us a line at hello@upwear.co.za!
Orders may be returned up to 30 days after purchase. Returns must be unworn and undamaged — a quick try on is chilled, spin class and a sweaty run is less chilled.
Need to make a return or exchange? Simply fill out our contact form, and our team will assist you with the process.
Our styles are generally true to size. For specific fit and sizing advice, check the "Size Guide" dropdown on each product page. There, you'll also find detailed size charts and a helpful guide on how to measure yourself.
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Still have questions?
Send us an email and we'll get back to you.